Our commitment and legal obligations

We commit to ensuring the communications we produce are clear and accessible to the widest range of people. We recognise our obligations under The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and the Equality Act 2010.

Web standards and technologies

CSM Short Courses Blog is built on WordPress and you can read the WordPress accessibility statement.

WordPress is an open source blog publishing and content management system, based on PHP and MySQL. It uses HTML 5 (HyperText Mark-up Language) and CSS (Cascading Style Sheets) to render content. Other technologies are also used including JavaScript. We use our own customised theme to affect the layout and design of the blog.

We’re working hard to make this blog conform to level AA of the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1). We recognise we have more work to do to achieve this.

Technical information about this website’s accessibility

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Known limitations

It has not been possible to ensure that the website meets WCAG 2.1 (AA) at the current time because:

  • Many images do not have alternative text
  • Other decorative and spacer images may not have null alternative text
  • The design of the blog causes some link text to fail colour contrast
  • Many of our blog post are not written in Plain English
  • Social media content that is fed into the blog may not always be accessible
  • Videos embedded in the blog may not have closed captions

Contact us

We’re always looking to improve the accessibility of this blog. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, please contact us.

We are working to meet the compliance as specified in The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 by the September 2020 deadline.

We have a large amount of historical content that we will also be updating to make it more accessible. We have a project plan in place to address the accessibility issues with our content over the next 12 months.

Alternative versions

If you are not able to access a service or content on the blog, contact Central Saint Martins short courses at shortcourse@csm.arts.ac.uk. Please include details of the content you need and the required format. We will then work with the team who own the service/content to get you what you need.

Issues and complaints

To report an issue with the blog or to make a complaint, please contact Central Saint Martins short courses at shortcourse@csm.arts.ac.uk

We aim to provide you with an initial response within 48 hours and will provide clear information about how we will deal with your enquiry.

If you feel we have not answered your complaint satisfactorily, please contact us again. We will escalate your complaint to Mariska Thynne, m.thynne@arts.ac.uk, who will work with the team who provides the service/content to get you a response.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

This statement was prepared on 19 August 2019.